Tenant Hub
Your central place for repairs, rent payments, tenancy information, and support services. Greenhills Villas tenants can access both local BBAC services and the XYZ Tenant Hub.
Tenant support at Greenhills Villas
XYZ Ltd manages tenancy and compliance for Greenhills Villas. Access repairs, rent help, forms, and official services through the XYZ Tenant Hub.
Request a Repair
If something in your home or community facilities needs attention, please let us know as soon aspossible.
Emergency Repairs
Life-safety issues, major leaks, electrical hazards
Routine Repairs
- Non-urgent maintenance
- General wear and tear
- Submit via online form
Pay Rent & Charges
- Direct Debit
- BPAY
- Centrepay
- Rent Statements: available through ZXY tenancy portal
Policies & Procedures
Policies ensuring a safe, fair, and respectful community environment.
- Tenancy Agreement
- Rent Reviews
- Complaints and Feedback
- Community Facilities Agreement
- Privacy Policy
Support Services
Connects residents with local services supporting health, wellbeing, and independence.
- Local Health Services
- Aged Care Support
- Financial Counselling
- Transport Options
Community Rules
Pets, Noise, Parking, Use of community spaces
Privacy & Information Handling
BBAC and Greenhills Villas committed to protecting personal information under the Australian
Privacy Act
Complaints & Feedback
- How to lodge a complaint
- Response timeframes
- Escalation pathways
- Anonymous feedback option
